Monday, July 19, 2010

Call Back Never

Okay, so I've been complaining about the hassles with Medicare since I changed my address. So this morning, Monday at 9:23 AM I decided to call the Highmark Medicare Enrollment Helpline. I went through the assorted menus --- with several stops at : Please visit the website. So finally I get to the juncture where I can press O to speak with a live person. Oh, but the message I get is: "We are currently experiencing high call volumes and can not take your call." They suggest I call back later, and specifically suggest that the best time to call is 8AM-9AM on Mondays. Next week, perhaps? Oy.

2 comments:

Sunny CA said...

Sorry for your frustration with the bureaucracy. Perhaps 8am ANY day would be almost as good.

Charu said...

We have been blessed to have had a good education-thanks to our parents..
But then again there are some children in this country who can not even write their own names. Is it not then up to us to make sure that these children also get the education that they deserve.

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